In Taipei City, because the population and building density is very high, and various business activities are quite frequent, so that the daily life and working environment are often disturbed by the noise. In order to maintain good living environment, the Department of Environmental Protection (DOEP) carries on various noise control work actively. According to the “Noise Control Act”, “Noise Control Standard”, the DOEP announced the regional scope and time period for forbidding the work which might hinder the tranquil behavior. The DOEP also executes the noise control inspection in accordance with the noise control standard of announced places, works and facilities. This project analyzes the complaint of citizen, and provides the outcome to the DOEP as reference of future administrative task. The content of work includes: understanding the state of complaint, patrol of noisy working place, interview and promulgation for complained subject, specific noise line consulting and reinforcement of inspection. This project also helps the sector to conduct the noise improvement, continuously promote noise control technology actively, improve the noise issue in this city effectively, reduce the noise complaint cases and achieve the goal of noise minimization. As for the noise control patrol of construction site, the main work is to inspect and measure the field noise of construction site at the stage with high noise pollution (excavating, breaking, land improving, piling, grouting, wall retaining, hanging etc.),. In addition, in order to address the concept of self-volunteer management and the importance of noise control, hold the construction noise improvement meeting with often complained construction work, 50 big construction works, and controlled sites etc. Raise the concept of self-volunteer management of vendors through the lecture of control technology and experience continuation. After implementing a multiple control way, as for average 4.58 times of complaint at construction working site in 2010, which was reduced to 3.36 times in 2011, 3.10 times in 2012, 2.98 times in 2013, 2.60 times in 2014, and 2.26 times in 2015, and1.63 times in 2016. Compared to 2010, the complaint at construction working site was reduced by 2.95 times in 2016. This project sets up the noise coaching team, to conduct the field coaching for the amusement business places and construction working sites which are accused against the noise pollution constantly, provide the noise improvement recommendation, and help the vendor to do noise improvement operation, so as to comply with the requirements of environmental protection regulations, after coaching 3 of them were exempted from the complaint.

Noise